How to Use the Rentvine Owner Portal: A Guide for Property Owners

If you are a property owner working with a property management company that uses Rentvine, your owner portal is your central hub for everything related to your rental property. From viewing statements and approving maintenance estimates to communicating with your property manager, the portal gives you real-time access to your investment.

This guide walks rental property owners in Greenville NC, Goldsboro NC, and across Eastern North Carolina through each section of the Rentvine owner portal so you know exactly where to find what 

The Properties Tab

The Properties tab is the first screen you’ll see when logging into your owner portal. This section displays all properties you own that are managed by your property management company.

You can click on any individual property to view more detailed information.

Inside each property, you’ll find several sub-tabs.

The Details tab shows property information such as the address, property type, rental details, and any notes your property manager has shared with you.

The Marketing tab displays marketing-related information for the property, including contacts, utilities, marketing documents, and whether the property is currently listed for rent.

The Work Orders tab allows you to view maintenance work orders that have been shared with you. You can click into a work order to see detailed information. This tab may not appear if work orders are disabled or none are currently shared.

The Bills tab shows bills associated with the property. You can click into each bill to see itemized charges and view attached files if available. This tab may not appear if bills are disabled or none have been shared.

The Files tab stores all files related to the property or lease that your property manager has shared with you.

Rent Roll Tab

The Rent Roll tab provides a real-time report of all your properties, including lease information, move-in dates, current rent amounts, deposits held, and balances due.

This report updates automatically as changes are made and can be printed using the print option in the top right corner. This tab may be disabled by your property manager.

Statements Tab

The Statements tab contains all statement packets posted to your owner portal. Each packet includes your owner statement and any supporting documents or reports.

You can click into a statement packet to view its contents, download individual files, or download the entire packet. Statements can also be filtered using the actions button.

If you’d like help understanding your statement, you can reference our guide here:

Files Tab

The Files tab shows all files your property manager has shared with you across your portfolio. You can click any file to view it, download files to your device, or upload files directly into the portal using the upload option.

Please note that files may also appear within properties, bills, estimates, or leases.

Bills Tab

The Bills tab displays all bills shared by your property manager, including whether each bill has been paid or is still outstanding.

Clicking into a bill shows the payee, due date, itemized charges, and any attached invoices or documents. 

Estimates Tab

The Estimates tab shows all maintenance estimates sent to you for approval. This includes pending estimates awaiting approval, previously approved estimates, and rejected estimates.

You can click into an estimate to review the scope of work, cost, and any attached files. From there, you can approve or reject the estimate directly in the portal.

For a detailed walkthrough, see:

Payments Tab

The Payments tab shows how your owner distributions are currently being sent. If enabled, you can edit your distribution method directly in the portal.

This section is also where you can make owner contributions if funds are needed for maintenance or other property expenses. Contributions can be made using a saved payment method, eCheck, or credit or debit card. Credit or debit card payments include a non-refundable 4 percent processing fee.

You can also save payment methods here for future use.

Learn more here

Chat Tab

The Chat tab allows you to communicate directly with your property manager through the Rentvine portal. When a message is sent, you’ll receive a text or email notification prompting you to log in and respond.

This keeps communication organized and tied directly to your property record.

Reports Tab

The Reports tab allows owners to run reports on their portfolio. Selecting a report opens a new tab where you can adjust filters, columns, and groupings.

Hovering over the information icon provides a brief explanation of each report.

Settings Tab

The Settings tab allows you to enable or disable statement access without logging into the portal. When enabled, you’ll receive an email with a secure code allowing you to view owner statements without signing in.

This is a convenient option for owners who want quick access to statements as they are released.

A Central Tool for Property Owners

The Rentvine owner portal is designed to give rental property owners transparency, control, and easy access to their investment information. For owners working with a professional property management company in Greenville NC, Goldsboro NC, and across Eastern North Carolina, the portal streamlines communication and financial oversight.

If you ever need help navigating your owner portal or have questions about a specific feature, the team at Flagship Realty Group is always happy to assist.

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