Maintenance is such an important issue to tenants, property managers, and believe it or not...property owners. Owners want to maintain their investment and offer you, the tenant, a safe and nice place to live!
We cannot stress how important it is to set up your Property Meld account when your lease begins and you are officially the resident of your new home! As a new tenant of Flagship Property Management, we make it as easy and seamless as we possibly can through our tenant portal and maintenance repair hotline. The process to set up your tenant portal log-in is simple and easy so if you need help, just watch the videos attached below to see for yourself.
By setting up your Property Meld account, you are able to access the online maintenance portal which controls all maintenance requests offering a communication tool between tenants, property managers, and the assigned vendor to your specific request.
Maintenance requests may NOT be made by calling or emailing a Flagship Property Management staff member. The platform allows for tenants to see the status of maintenance requests, be alerted of new communications, and communicated with our office and the assigned vendor. You can also pick a time that fits YOUR schedule first if you would like to be present. Note: emergencies will be handled whether tenants are present or not in order for property preservation and safety to be first!!If you have any questions on how to submit a maintenance request, please watch the video below to see how it easy it is for yourself!
Check out these helpful maintenance tips:
If you have more than one request at the same time, you can put them in the same request. These may be split and assigned accordingly, but let our process decide that.
Stay on top of routine maintenance such as changing air filters. Monthly is suggested.
Do not wait until a problem gets exponentially bad before making a maintenance request. This could cause some of the cost to be the responsibility of the tenant if we are not notified in a timely manner.
Check out our YouTube “Maintenance Tips” Playlist to see helpful tips on keeping your home in great condition
There is a FULL list of frequently asked questions and answers at...
You can always reach us at info@FlagshipNC.com or give us a call at (252) 364 - 4944 for direct contact with out staff.
FOLLOW our social media sites to keep up!
#GreenvillePropertyManager #GreenvillePropertyManagement #GoldsboroPropertyManager #GoldsboroPropertyManagement
Flagship Property Management
3105 Evans Street, Suite C